Customer Service Representative - State Farm Agent Team Member

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Customer Service Representative - State Farm Agent Team Member

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State Farm Insurance Agent located in Dallas, TX is seeking an outgoing, career‑oriented professional to join their team. As a State Farm team member for Jon Essary – State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home, and life insurance.

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.

• Simple IRA
• Group Life Insurance Benefits
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)

• Excellent communication skills – written, verbal and listening
• Self‑motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service

Compensation: $50,000.00 – $75,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Dallas, TX and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.