Airline Customer Service Representative at DFW Airport; PM​/Evening Shift

Airline Customer Service Representative at DFW Airport (PM/Evening Shift) - $18.50/hr

Hallmark Aviation Services is a leading provider of above-the-wing ground handling services at Dallas/Fort Worth International Airport (DFW). We are looking for highly motivated, customer‑focused individuals to join our team and deliver outstanding service to international airlines.

• Excellent advancement opportunities
• Paid training
• Dynamic workplace
• Medical benefits (full‑time employees)
• Voluntary dental, vision, and a matching 401k plan
• Amazon incentives and travel perks

• Learn behind-the-scenes workings of an international airport.
• Rotate through check‑in counter, lobby area, departure gate, customs, arrivals, and other airport areas.
• Navigate various challenges and flight activities to ensure on‑time performance.
• Interact professionally with high‑profile passengers.
• Partner with port authorities, crew members, and airline personnel to ensure safe and secure travel experience.

• Eager to learn new skills
• Organized and logical thinker
• Make quick and rational decisions
• Problem solving
• Ability to adapt quickly to unforeseen situations
• Effective communication and good listening skills
• Able to multi‑task and carry out duties in a dynamic environment
• At least 18 years of age; high school graduate or G.E.D. equivalent.
• Eligible to work in the United States.
• English proficient; other languages a plus.
• Computer savvy.

• Excellent problem solving skills
• Excellent math skills
• Basic computer skills
• Attention to detail
• Multi‑tasking ability

Selected candidates will attend 2 weeks of paid training.

PM/Evening shift (subject to change based on operational requirements). Weekends and holidays required. Schedule to be determined.

DFW Airport, Texas, United States.

$18.50/hr plus paid parking, and voluntary dental/vision and 401k.

Hallmark Aviation is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.