Lost & Found Customer Service Agents in DFW Airport

Lost & Found Customer Service Agents at Dallas/Fort Worth International Airport – starting at $18.50/hr

Job code: L&FCSDFWNOV
2025

We are looking for friendly and reliable individuals to manage the Airport Lost & Found Department. The position is full‑time and requires working varied hours, including weekends and holidays, with reliable transportation and ability to drive a vehicle.

• Operate and assist walk‑in customers.
• Answer phone calls during business hours.
• Enter required information into the Lost & Found system.
• Research and verify validity of information before release.
• Collect lost items from terminals and other airport areas.
• Photograph and log items.
• Receive, count, document, and secure items in a lockable container such as a safe.
• Move goods and materials in and out of secured lockers.
• Maintain a high quality standard while performing a broad range of duties.
• Communicate effectively, both verbally and in writing.
• Resolve daily problems and make quick decisions within the operation.
• Learn and utilize Lost & Found software.
• Work varied hours, including weekends and holidays.
• Stand, walk, lift, push, pull, and carry up to 70 lbs.
• Drive and operate vehicle as required.

• Valid U.S. work authorization.
• Professional demeanor and presentation.
• Flexible schedule and availability.
• Background check and fingerprinting required.
• Drug screen required.
• Organizational skills.
• Self‑driven focus on customer and client satisfaction.
• Ability to excel under pressure of meeting extreme deadlines.
• Detail oriented and well organized.

Selected candidates will be required to attend and successfully complete training.

$18.50/hr plus paid parking, voluntary dental, vision, and 401(k) contributions.

Location:

DFW Airport, Texas, United States

Position Type:
Full‑time/Regular