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Call Center Workforce Specialist
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-07-16
Listing for:
Luxottica
Full Time
position Listed on 2026-07-16
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support
Job Description & How to Apply Below
Luxottica in Dallas, Texas is looking for a Call Center Operations Monitor to oversee workforce performance and collaborate with management to ensure service quality. Responsibilities include monitoring KPIs, aligning staff with forecasts, and resolving operational issues to maintain business continuity.
Candidates should have a minimum of 1 year of call center experience and a high school diploma, along with strong communication, organizational, and analytical skills. We offer competitive pay and benefits including healthcare and paid time off.
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