More jobs:
B2B Customer Support Operations Leader
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-08-01
Listing for:
Aurora
Full Time
position Listed on 2026-08-01
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Management
Job Description & How to Apply Below
Aurora in Dallas, TX is seeking a Senior Manager, Customer Support to lead the Customer Experience & Support Operations team on the frontline of every customer interaction. You will build, hire, and lead the largest team in the support organization, delivering fast, high-quality, customer-first support for our B2B customers.
The role requires 8+ years in customer support with 4+ years leading teams, strong metrics, CRM experience, and the ability to operate in a fast-growth, autonomous
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