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Customer Care Specialist II — Empathy & Solutions
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-08-11
Listing for:
Two Harbors Investment Corp.
Full Time
position Listed on 2026-08-11
Job specializations:
-
Customer Service/HelpDesk
Bilingual
Job Description & How to Apply Below
Round Point Mortgage Servicing LLC is seeking a Customer Service Specialist 2 to be the trusted voice of Round Point, resolving customer needs with clarity, empathy, and efficiency while upholding regulatory and internal guidelines. You will support lines of business, collaborate with supervisors, and guide customers through mortgage servicing challenges, including loss mitigation readiness.
This role emphasizes strong communication, multitasking, accuracy, and a commitment to integrity as you
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