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Service Agent – Utilities & Public Services (Dallas
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-08-11
Listing for:
City of Dallas
Full Time
position Listed on 2026-08-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual
Job Description & How to Apply Below
The City of Dallas is seeking a Service Agent to investigate requests, coordinate services, and ensure effective communication with the public and other agencies. The role focuses on gathering information, determining scope, and driving timely action.
Required:
High School Diploma and three years of customer service experience with complaint resolution. Ability to work varied shifts including evenings, weekends, and holidays is essential.
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