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Customer Experience Manager — Drive Service Excellence

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: Dal-Tile Distribution, Inc.
Full Time position
Listed on 2026-08-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

Dal-Tile is seeking a Manager Customer Experience - DTC to lead the day-to-day operations of a customer experience team, delivering premier service and aligning with company goals around customer focus and reinvestment in people.

This is a first-level management role overseeing customer service professionals, developing customer-centric initiatives, and driving continuous improvement in a fast-paced in-office environment in Dallas.

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