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Customer Experience Supervisor | Lead Team & Metrics
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-08-16
Listing for:
Mohawk Industries, Inc.
Full Time
position Listed on 2026-08-16
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management
Job Description & How to Apply Below
Dal-Tile, a subsidiary of Mohawk Industries, is the largest manufacturer of tile and natural stone in the United States. The Supervisor Customer Experience - SSC role leads daily activities of the Customer Experience teams to ensure high service levels and strong collaboration with customers.
This is a direct-hire, in-office role based in Dallas with four in-office days per week. Please note the job emphasizes leadership, process improvement, and a commitment to customer satisfaction with a
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