Customer Experience Manager – Lead CX Team & Improvements
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-08-17
Listing for:
Dal-Tile Distribution, Inc.
Full Time
position Listed on 2026-08-17
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management, Account Manager -
Management
Client Relationship Management, Account Manager
Job Description & How to Apply Below
Dal-Tile Distribution, Inc. in Dallas, TX, is seeking a Manager Customer Experience - SSC to oversee day-to-day activity of a customer service team, drive premier service, and align initiatives with company goals of customer focus and reinvestment in people.
You will mentor staff, implement improving processes, and partner cross-functionally to resolve issues. The role requires a Bachelor’s degree, 6–8 years of relevant experience, and 1–3 years of management; relocation is not provided.
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