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Customer Experience Manager — Lead Service Excellence
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-08-17
Listing for:
Dal-Tile Distribution, Inc.
Full Time
position Listed on 2026-08-17
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management -
Management
Job Description & How to Apply Below
Dal-Tile Distribution, Inc. in Dallas is seeking a Manager Customer Experience - DTC to lead the day-to-day operations of the customer experience team and ensure premier service in support of company goals.
The role will develop customer-centric initiatives, drive process improvements, and collaborate cross-functionally to resolve service-related issues while mentoring staff and reporting KPIs.
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