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Call Center Lead: Scheduling & Patient Care Operations
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-08-17
Listing for:
AEG Vision
Full Time
position Listed on 2026-08-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
AEG Vision in Dallas, Texas seeks a Call Center Lead to provide direction, supervision, and performance appraisal for call center staff. The role includes scheduling Lasik consults, recalling overdue and current patients, and managing related communications.
The position requires HIPAA compliance, excellent verbal and written communication, and strong multi-tasking abilities to coordinate daily operations and cross-department tasks across all locations.
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