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Customer Experience Manager, DTC — Lead Service Excellence
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-08-25
Listing for:
Dal-Tile Distribution, Inc.
Full Time
position Listed on 2026-08-25
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management -
Management
Job Description & How to Apply Below
Dal-Tile Distribution, Inc. in Dallas is seeking a Manager Customer Experience - DTC to lead a customer service team, drive initiatives that improve customer focus, and support company goals of simplification and reinvestment in people.
The role oversees day-to-day activities of the customer experience team, develops customer-centric programs, and drives continuous improvement across service processes. Strong leadership and communication skills are essential.
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