Customer Experience Specialist - Software Support
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-08-28
Listing for:
Hearst Health
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support
Job Description & How to Apply Below
Homecare Homebase is hiring a Customer Experience Representative to troubleshoot software issues for our clients and ensure the best possible experience with our software. You will communicate with customers via phone, email, and live chat, assist with questions, navigation, and issue resolution, identify trending issues, and coordinate with cross-functional teams to relay information.
We value driven individuals who grow professionally, quick learners, and strong communicators who empathize
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