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Customer Success & Ops Manager - Airline Services
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-08-30
Listing for:
gategroup
Full Time
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management -
Management
General Management, Client Relationship Management
Job Description & How to Apply Below
gategroup in Dallas is seeking a Manager, Ops, Customer Service to support the airline client and the Gate Gourmet unit. You will liaison between the airline customer and operations, ensuring service levels meet expectations and issues are resolved promptly.
Reporting to the General Manager, you will oversee performance against KPIs, coordinate with commercial, production, and logistics teams, manage schedules, and drive continuous improvement while upholding safety and quality standards.
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