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Member Experience Specialist
Job in
Dallas, Dallas County, Texas, 75201, USA
Listed on 2026-09-09
Listing for:
UnitedHealth Group
Full Time
position Listed on 2026-09-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Kelsey-Seybold Clinic, part of the Optum family, is seeking a Member Experience Representative to support member outreach and deliver a positive customer experience across Houston-area locations. You will perform welcome calls, disenrollment calls, member check-ins, and health screening reminders, and document outcomes in SharePoint and other systems.
This role requires a high school diploma or GED, 1+ year of customer service, excellent communication, and the ability to multi-task in a
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