Resident Experience Specialist; Village Dallas HUB Specialist
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2026-09-20
Listing for:
The Village Dallas
Full Time
position Listed on 2026-09-20
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Success Management, Recreation & Leisure
Job Description & How to Apply Below
Position: Resident Experience Specialist (Village Dallas HUB Specialist)
Location: Dallas, TX
Job : 984
# of Openings: 1
Position OverviewOur Village Hub Specialists support the daily operations of our neighborhood hubs by completing lease paperwork, providing property tours, and delivering impeccable service to our residents.
Job Responsibilities- Greet clients, assess needs, answer questions and provide tours of the apartments and community, as needed.
- Process applications, and prepare and review lease agreements and renewals.
- Respond to in-person, phone and email inquiries, which includes providing leasing information, resident information, and creating and following up with maintenance requests.
- Assist with completing weekly, monthly and special reports as assigned by the Business Manager.
- Provide excellent customer service and assist all clients with a positive and friendly tone.
- Work with other employees to maintain a successful customer‑service experience.
- Maintain a professional attitude and appearance at all times.
- Work with all employees to foster The Village team spirit.
- Must have clear understanding or be willing to learn computer skills and ability to multi‑
- Must be willing to work flexible hours/days.
- Must have a current, valid driver’s license.
- Must be willing to work every other weekend.
- Be dedicated to excellent customer service and teamwork skills.
- Must have excellent communication skills.
- Must be able to tour community with clients, to include walking the community and stairs.
We offer job perks, including exclusive discounts at all of The Village experiences, a membership to The Village Country Club and its restaurant and pools, as well as The Village Fit, our 32,000 square foot fitness center. 401(k) and medical benefits are also available.
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