Customer Service Ambassador

Overview

• Review, audit and input Daily Cash Receipts (DCR).
• Entering Monthly Parker and payment of such.
• Process payments received by locations.
• Data entry under JDE 8.12. & Park ABM
• Assist in verifying DCR bank deposits and issuing Discrepancy Reports as needed.
• Assist with all collections by phone.
• Maintain filing and monthly storage of all forms.

• Performs receptionist duties as needed.
• Flexibility and ability to manage multiple tasks.
• Excellent verbal and written communication skills.
• Ensure each customer receives outstanding service by providing a friendly environment, which includes proactively greeting and thanking each customer.
• Maintain established policies, procedures, objectives and quality assurance.
• Follow established dress code and hygiene guidelines, including being properly identified.
• Alert appropriate personnel if suspicious activity is noticed during the regular course of duty. Proactive approach, greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service.
• Perform other duties and projects as assigned.

• Must be able to communicate (written and verbally) in English, Bilingual - Spanish preferred.
• Proficient in Microsoft Office, including Word, Excel, Outlook, etc.
• Excellent with basic Math
• Preferred experience in JDE/Score 4, but not required
• Education:
  
  high school diploma or equivalent.
• Ability to work effectively as a team player
• Enjoy working with the general public
• Must pass a pre-employment background check, drug test and MVR check.