Care Advocate Team Lead – Elevate Member Experience
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Success Management
Lantern, a specialty care platform, seeks a Member Services Supervisor to lead Care Advocates, sustain dependable operations, and drive service excellence. You will coach, develop talent, and guide change adoption while focusing on member experiences.
Location is onsite in Dallas, TX with hybrid options after onboarding. You will partner with leadership to improve efficiency, implement AI-assisted workflows, and monitor KPIs to ensure top-tier service for healthcare clients and members.
This role, Care Advocate Team Lead – Elevate Member Experience at Lantern, could be your next opportunity.
We invite applications for the Care Advocate Team Lead – Elevate Member Experience position located in Dallas, TX, United States.
The following opportunity is for a Care Advocate Team Lead – Elevate Member Experience with Lantern.
Our team is growing, and we are hiring a Care Advocate Team Lead – Elevate Member Experience in Dallas, TX, United States.
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