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Onsite Customer Success Leader

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: Flexport
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Customer Service Rep, HelpDesk/Support, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 65000 - 89000 USD Yearly USD 65000.00 89000.00 YEAR
Job Description & How to Apply Below

Flexport is seeking an Onsite Customer Support Manager to lead customer success and operational excellence across assigned market sites. You will drive performance metrics, manage ramp plans, and build strong relationships with operations teams to improve merchant experience.

The role requires 5+ years in customer service/ops, 3+ years of people management, and a data-driven mindset. Onsite work 5 days a week with minimal travel is expected in this market.

The Onsite Customer Success Leader role at Flexport is now open for applications in Dallas, TX, United States.

Join us at Flexport as our next Onsite Customer Success Leader in Dallas, TX, United States.

We are currently recruiting a Onsite Customer Success Leader for our team in Dallas, TX, United States.

This is a strong position to take on the Onsite Customer Success Leader role at Flexport.

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