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Email & Call Guest Experience Concierge

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: South Shore Plaza
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Call Center / Support
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below

Läderach is hiring a Guest Experience Specialist in the Dallas area. The role focuses on delivering white-glove, concierge-level service primarily through email responses, with calls for time-sensitive issues when a live conversation better serves the customer.

The ideal candidate will craft thoughtful, polished replies, anticipate follow-up questions, own problems to resolution, and write with warmth and precision as a personal concierge rather than a ticket queue.

We have an opening for a Email & Call Guest Experience Concierge in Dallas, TX, United States within Other.

The position is based in Dallas, TX, United States.

This opportunity is part of our work in Other.

The advertised compensation is 42.000 - 54.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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