Awards Coordinator

Overview

Weekly Work Hours

40

Compensation Range

Staff Range N05 Hourly

Hourly Rate

$26.22 Hourly

FLSA

United States of America (Non-Exempt)

Position Type

Staff

Responsible for the coordination of awards programming and packaging for the Financial Aid Department. Assist students at Dallas College in all aspects of the financial aid process and help ensure the institution receives financial aid funds in a timely fashion.

• Knowledge of the purpose of community colleges and the vision of Dallas College.

• Experience in operational planning, policy development, and outcome/needs assessment for financial aid processing and award packaging.

• Ability to interpret, understand and apply comprehensive knowledge of innovative technology platforms related to and in support of the holistic student experience.

• Strong knowledge of federal financial programs and supporting regulations.

• Ability to identify and address opportunities and challenges that arise as a result of Dallas College's current transition.

• Ability to balance an analytical mind and a compassionate heart.

• Strong belief in the value of education coupled with the ability to manage structured regulatory requirements alongside the personal, human-centered experience.

• Possess a professional and collaborative demeanor.

• A personality that has the ability to address and resolve conflicts with integrity and compassion, and that can actively develop effective relationships at all levels.

• Ability to think critically by applying problem solving practices, acquiring relevant information, using technology and other resources appropriately.

• An understanding of contemporary issues in higher education.

• Demonstrated ability to work effectively with students/employees (whichever applicable) from the full range of populations.

• Ability to identify, address, and collaborate with other team members on solutions to barriers preventing a significant portion of our population from having a job that pays a living wage.

• Excellent interpersonal skills and the ability to communicate effectively, verbally and in writing, complex ideas, and information to a variety of stakeholders/constituents within the Dallas College community network related to career and academic requirements.

• Ability to provide excellent customer service.

Normal physical job functions are performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities.

• Associate degree or higher. Bachelor’s degree preferred. Official transcripts required.

• Two (2) years of experience in a higher education setting with demonstrated experience in financial aid directly related to financial aid counseling, eligibility determination, needs analysis, verification, and packaging required.

• Ability to work extended hours beyond the regular 8:00 a.m.
  
  - 5:00 p.m. workday especially during heavy registration peak times including nights and weekends.

• A current and valid Texas driver's license is required.

• Bilingual or multilingual skills preferred.

*** Will be subject to a criminal background check. Some positions may be subject to a fingerprint check. ***

• Conducts needs analysis in compliance with federal criteria to determine the relative eligibility of each financial aid applicant.

• Conducts verification of student and parent application data in compliance with federal criteria.

• Determines the types and amounts of financial aid to be awarded through the packaging process according to federal, state, and institutional requirements.

• Demonstrated success working with diverse communities.

• Monitors individual student awards.

• Resolves data conflicts and over awards.

• Utilizes professional judgment on an individual basis to adjust a student's eligibility based on documented mitigating circumstances in accordance with federal statutes.

• Provides financial aid counseling to students and parents regarding all aspects of the financial aid process. Make necessary referrals to other student service offices.

• Provides support to students experiencing family, personal or economic crises which may impact school performance. Specific focus on working with special needs populations to identify unique needs and coordinate appropriate services.

• Monitors and evaluates satisfactory academic progress of students.

• May adjudicate student appeals relating to academic progress.

*** Additional responsibilities may be assigned.***

Since 1965, Dallas College, formerly Dallas County Community College District, has served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest community college systems in the state of Texas. We strive to be a leader in the community college space, placing students at the center of everything we do.

Dallas College is committed to cultivating an environment of opportunity and…