Chief Enrollment Management Officer

Position Purpose

The Chief Enrollment Management Officer is responsible for managing all facets of the admission process in the School’s effort to attract, enroll, and retain a diverse and dynamic student population. As a member of the administrative team, the CEMO serves as a senior advisor to the Head of School and reports directly to the Head.

• Champion the philosophy and mission of the School and its leadership while meeting enrollment goals and objectives by recruiting and retaining mission-appropriate students and families who will benefit from the School’s unique culture and programmatic offerings and contribute to the School community.
• Utilizing best practices as a foundation, formulate forward-thinking, strategic application, admission, and enrollment policies to share St. John’s unique story and solidify a place in the forefront of a competitive market.
• Orchestrate essential elements in the admissions process to ensure the long‑term health of the student body and broader alumni/ae base:
  • Enrollment Management
    • track prospective students and coordinate the systematic handling of all necessary documentation from applicant to enrollment and beyond
    • chair the Admissions Committee, and in consultation with the Division Heads, select, organize, train and lead committee members through the evaluation process
  • Communications
    • model timely responses to inquiries and requests and establish connections through regular contact and informative communications
    • communicate clearly, warmly and enthusiastically to all staff and prospective students and external constituents as an outward facing administrator of the School
    • communicate final admission decisions to parents, prepare letters to all applicants and supervise the sending of decision‑related communications
  • Student Retention
    • support the work of the Division Heads and Advancement and Business Offices in developing key partnerships with families
  • Research and Data Analytics
    • identify and implement web‑based technologies to support research
    • using research and data‑driven information, develop a strategic recruitment and communications plan to reach targeted audiences and prospective families
  • Marketing
    • in collaboration with the Communications Department, conceptualize and implement all marketing and communication strategies, including print, web and digital platforms
  • Programming
    • plan and implement admission programs such as student visits, orientations, admission interviews, tours, testing and other admission activities
• Foster high ethical standards, integrity, and respect for colleagues, alumni/ae, parents, and students throughout the confidential admissions process.
• Demonstrate sensitivity and cultural competency in relation to economic, cultural and other identifiers present in the enrollment of a diverse student body.
• Understand the culture and climate of the School and the broader educational environment and represent the School in the external community.
• Identify potential key constituents and actively pursue and build relationships that will increase awareness and drive enrollment.
  • Seek and build relationships with feeder school faculty and leadership and other organizations.
• Supervise Admission Office staff.
• Oversee enrollment management budgets.
• Coordinate the transition process of applicant to enrolled student by compiling complete student files and sharing relevant data with divisional staff to help with new family transition and introductions to other departments of the School.
• Establish and maintain productive, partnership relationships with fellow administrative team members and all faculty and staff.
• Serve as a liaison to the Board of Trustees regarding admissions and enrollment.
  • Attend board meetings and prepare and present reports with pertinent data.
• Work closely with the Chief Financial and Operations Officer.
• Partner with committees, Division Heads and Vertical Chairs.
• Participate in committee, department, and staff meetings, as well as in School‑sponsored events that would benefit from the CEMO’s expertise.
• Serve as an advisor for a designated group of middle school students.
• Assume responsibility for other projects as assigned by the Head.