Family Engagement Specialist

About the Role

The Family Engagement Specialist is a school-based position that ensures students and families are positioned to engage in learning on a daily basis. The Family Engagement Specialist will play a major part in building relationships with our families while setting the tone for exceptional customer service.

• Partners with students, staff and parents to ensure students attend school every day
  • Orients families to attendance expectations for new and existing families
  • Makes daily attendance calls to families and documents all attendance changes
  • Captures and shares any key information or context shared during calls with families
  • Participates in the weekly attendance check-in meetings with school leadership with increasing responsibilities over time
  • Partners with families and students when additional attendance supports are needed
• Executes school-based re-enrollment and cultivation plans
  • Support families through the re-enrollment process
  • Complete application verification calls and updates application system as needed
  • Assist with planning of school events and activities
  • Partners with other schools to support families through school transitions
  • Review and submit student attrition data reports, identify trends and work with the school leadership team to improve student attrition rates
• Ensures clear and effective communications with all community members and stakeholders
  • Implement and lead parent involvement programs, ensuring engagement from families
  • Manage the translation of family communications and parent meetings
  • Capture pictures and videos for the school events and manage school communication platforms.
  • Ensures all parent facing materials are readily available
  • Schedules parent meetings with appropriate team members
  • Build relationships with community partners in order to build brand awareness
  • Monitors and reviews with Assistant Principal of Operations, parent and student feedback, particularly as it relates to non instructional services and support.

• Bilingual:
  English and Spanish required
• Unwavering commitment to the KIPP Texas mission, core values and willingness to go above and beyond to meet the needs of KIPP Texas students, families, and staff
• Strong project and time management skills; ability to effectively backwards plan, juggle multiple priorities with great attention to detail, and deliver consistent and timely results
• Experience with managing and entering data
• Sense of humility, customer service mindset, and shows urgency and the ability to proactively solve problems and make decisions quickly
• Ability to establish relationships and communicate effectively with stakeholders

• Comprehensive medical, dental, and vision plans with coverage options for employees and their families
• Competitive vacation and flexible paid time off (PTO) policies
• Paid family leave
• Flexible spending account or high yield HSA
• Employee assistance programs
• KIPP also offers the following employee-paid benefits: legal plans, Life Lock identity protection, life insurance and disability insurance

KIPP Texas is an Equal Opportunity Employer. KIPP Texas ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation, or disability. Any individual needing assistance in making an application for any opening should contact the Talent Team. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job duties.

Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.