Development Specialist

The Employee Development Specialist will create, develop, implement, and conduct training and development programs for employees.

• Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and Collections Specialists.
• Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees.
• Develops unique training programs to fulfill workers specific needs to maintain or improve job skills.
• Creates and/or acquires training procedure manuals, guides, and course materials.
• Present training and development programs using various forms and formats including group discussion, lecture, simulations, and videos.
• Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
• Assesses training materials prepared by instructors.
• Evaluates program effectiveness through assessments, surveys, and feedback.
• Maintains knowledge of the latest trends in training and development.
• Prepares and implements training budget; maintains records and reports of expenses.
• Database management and record keeping.
• Maintaining employee files and HR filing system.
• Assist in the day to day operations of the HR department.
• Goal oriented – Must meet daily, weekly, and monthly goals.
• Performs other related duties as required.

• Excellent verbal and written communication skills.
• Adept with a variety of multimedia training platforms and methods.
• Ability to evaluate and research training options and alternatives.
• Ability to design and implement effective training and development.
• Extremely proficient with Microsoft Office Suite and related program software.

• Must have 3 years management experience.
• Training experience.
• Proficient in Word, Excel, PowerPoint.
• Great organizational skills.
• Call center of collection experience a plus.

• Health insurance
• Paid time off
• Vision insurance

• Monday to Friday

• Signing bonus

• Dallas, TX 75243:
  Reliably commute or planning to relocate before starting work (Required)

Job Type: Full-time