Family Engagement Specialist

Location:

Dallas, TX, USA — Full‑time.

Start Date:

Next year opening. Department:
School‑based Support.

The Family Engagement Specialist is a school‑based position that ensures students and families are positioned to engage in learning on a daily basis. The role builds relationships with families, sets the tone for exceptional customer service, and supports the School Operations Team in creating a thriving school environment.

• Orients families to attendance expectations for new and existing families
• Makes daily attendance calls to families and documents all attendance changes
• Captures and shares key information or context shared during calls with families
• Participates in weekly attendance check‑in meetings with school leadership, taking on increasing responsibilities over time
• Partners with families and students when additional attendance supports are needed

• Supports families through the re‑enrollment process
• Completes application verification calls and updates the application system as needed
• Assists with planning of school events and activities
• Partners with other schools to support families through school transitions
• Reviews and submits student attrition data reports, identifies trends and works with the school leadership team to improve student attrition rates

• Implements and leads parent involvement programs, ensuring engagement from families
• Manages the translation of family communications and parent meetings
• Captures pictures and videos for school events and manages school communication platforms
• Ensures all parent‑facing materials are readily available
• Schedules parent meetings with appropriate team members
• Builds relationships with community partners to boost brand awareness
• Monitors and reviews feedback with Assistant Principal of Operations, focusing on non‑instructional services and support

• Bilingual:
  English and Spanish required

• Unwavering commitment to the KIPP Texas mission and core values, and a willingness to go above and beyond to meet the needs of students, families, and staff
• Strong project and time‑management skills; ability to effectively back‑plan, juggle multiple priorities with great attention to detail, and deliver consistent, timely results
• Experience managing and entering data
• Sense of humility, customer‑service mindset, and urgency to proactively solve problems and make decisions quickly
• Ability to establish relationships and communicate effectively with colleagues, families and community partners

• Comprehensive medical, dental, and vision plans with coverage options for employees and their families
• Competitive vacation and flexible paid time off (PTO) policies
• Paid family leave
• Flexible spending account or high‑yield Health Savings Account (HSA)
• Employee assistance programs
• Legal plans, Life Lock identity protection, life insurance, and disability insurance

KIPP Texas is an Equal Opportunity Employer. KIPP Texas ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation, or disability. Any individual needing assistance in making an application for any opening should contact the Talent Team. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please let us know if you require a reasonable accommodation to apply for a job or to perform your job duties.