Site Specialist (Program Manager

reports to:sr. Program manager
department:programs
position type:part-time/non-exempt
days:mon-fri (hybrid)
hours:11 am-6 pm
supervision:yes

pay rate: $25.00-$30.00/hour

the site specialist serves as the on-site leader responsible for the successful day-to-day operation of an assigned after-school program. This role ensures students experience a safe, engaging, and enriching environment while providing leadership to site staff, maintaining operational excellence, and fostering strong relationships with families, school personnel, and community partners.

the site specialist is responsible for creating a positive program culture where students can learn, grow, and thrive while ensuring all organizational policies, safety standards, and program expectations are consistently met.

we’re looking for a highly organized, dependable, and people-focused leader who enjoys working with youth and building strong teams. The ideal candidate is proactive, solutions-oriented, and thrives in a dynamic environment where every day is different.

• strong leadership and supervisory skills
• excellent organizational and time management abilities
• sound judgment and problem-solving skills
• high emotional intelligence and professionalism
• ability to build positive relationships with students, families, school staff, and colleagues
• commitment to equity, inclusion, and positive youth development

• site operations
• lead the day-to-day operations of an assigned after-school program site.
• create a safe, welcoming, and engaging environment for all students.
• oversee student arrival, dismissal, attendance, and daily headcounts.
• coordinate daily schedules, enrichment activities, and site logistics.
• assist with planning and implementing summer programming, as assigned.
• ensure compliance with organizational policies, licensing requirements, and safety procedures.
• supervise, coach, and support on-site staff to ensure high-quality program delivery.
• provide ongoing performance feedback and accountability.
• assist with recruiting, interviewing, onboarding, and training staff in partnership with the people & culture team.
• maintain staff files, certifications, and required training records.
• foster a collaborative, positive, and inclusive team culture.
• student & family engagement
• build strong relationships with students, families, school administrators, and community partners.
• address parent questions and concerns in a timely and professional manner.
• connect youth and families with community resources when appropriate.
• promote an inclusive environment where every student feels welcomed, respected, and supported.
• program quality & administration
• monitor program quality and identify opportunities for continuous improvement.
• collect and maintain attendance, assessment, and program data.
• track site expenditures and financial transactions in accordance with organizational procedures.
• demonstrate sound judgment in responding to operational challenges and escalating concerns to the senior program manager when appropriate.
• complete required reports and administrative tasks accurately and on time.
• organizational leadership
• model professionalism, integrity, and emotional intelligence in all interactions.
• champion diversity, equity, inclusion, and belonging throughout program operations.
• participate in staff meetings, trainings, and other mission-driven organizational initiatives.
• perform other duties as assigned in support of organizational goals.

minimum qualifications:

• high school diploma or equivalent required; associate’s or bachelor’s degree preferred.
• minimum of two (2) years of experience supervising staff, preferably within youth development, education, recreation, nonprofit, or after-school programming.
• experience working with school-age youth in a structured program setting.
• strong written and verbal communication skills.
• excellent organizational, time management, and problem-solving abilities.
• ability to manage multiple priorities while maintaining attention to detail.
• proficiency with microsoft office, google workspace, and other technology platforms.

additional requirements:

• reliable transportation required.
• ability to…