Manager, Technical Training

Manager, Technical Training

At Briggs Industrial Solutions, our team members and our culture are just as important to the company as serving our customers. We believe our team members are the key to our success and we pride ourselves in hiring the highest quality people, placing emphasis on safety, ethics, integrity and respect. We are an ESOP-owned company with a customer-first focus. We realize the decisions we make about investments and operating practices ultimately affect the lives of our co-workers, families and business partners.

And like those who went before us, every one of us takes that responsibility seriously.

Businesses:
Briggs Equipment, Briggs Earth & Ag, Briggs Truck & Rail, Briggs Warehouse Solutions

Mission Statement:
Keep business moving by being proactive, accessible, knowledgeable and above all else safe.

Value Proposition:
We are an ESOP-owned company with a customer-first focus. Our solutions experts help keep your business moving by being proactive, accessible, knowledgeable and safe.

Values:
Balance, Respect, Integrity, Growth, Grit, Safety

Competitive benefits:

• 401(k)
• Educational Assistance
• Employee Assistance Program (EAP)
• Employee Stock Ownership Program (ESOP)
• Hands On and Virtual Training
• Paid Holidays
• Paid Time Off

Simply stated, Briggs team members strive to do the right thing by exceeding the expectations of each other, our customers and our community.

The Manager, Technical Training is responsible for overseeing the technical training programs across the business unit. This role ensures training aligns with original equipment manufacturer (OEM) requirements, supports operational goals, and enhances technician capabilities. Lead a team of Technical Trainers, coordinate training schedules, and ensure consistent delivery and tracking of training activities. Ensures all Briggs Industrial Solutions standards are adhered to and executed consistent with company direction.

Basic Knowledge &

Competencies:

• Strong presentation, verbal and written communication skills, with the ability to convey technical concepts clearly
• Skilled at managing multiple priorities in a fast-paced environment and meeting tight deadlines.
• Proven track record of building relationships across all levels of the organization.
• High attention to detail and accuracy in documentation, scheduling, and reporting.
• Broad exposure to blended learning approaches, to include classroom and e-learning
• High competency in the areas of: adult learning principles, decision-making, time management, and customer focused training delivery.

• Proficient in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Previous Experience/

Education:

• Bachelor's Degree or equivalent experience required
• 5+ years' experience in forklift repair or related industry preferred
• 3+ years' leadership experience preferred
• 5+ years' of training facilitation and training experience preferred
• Experience designing instructor-led training and evaluating learning outcomes
• Demonstrated ability to assess and manage vendor partnerships for training delivery

• Standing, walking, lifting, twisting and bending on a frequent basis
• Ability to lift up to 40 pounds
• Up to 75% travel