Manager, Training – Quality

• Responsible for coordination and delivery of training courses required by DSV and the client
• Develop and conduct competency training that is role-specific
• Monitor, measure, and report KPIs for staff training and development plans
• Facilitate training on safety, operations, quality, and procedural updates
• Evaluate team members' skill levels and retrain as necessary
• Create and maintain training documents for orientation and safety

• High school diploma or GED
• 2 years of experience in warehousing and/or logistics
• 6 months training experience
• 1 year experience working with material handling equipment (MHE)
• Willing to work evenings and weekends as needed
• Must be able to become MHE certified within 30 days of hire
• Proficient in MS Office applications (Word, Excel, Outlook, PowerPoint)
• English language skills (reading, writing, verbal)

Demonstrates expertise in developing and delivering role-specific training programs while effectively monitoring and reporting on training KPIs. Proficient in creating training documentation and facilitating safety and operational training.

• Training Development
• KPI Monitoring
• Material Handling Equipment (MHE) Experience
• MS Office Proficiency
• Safety Training

• Training Coordination
• Competency Training
• KPI Reporting
• Skill Evaluation
• MHE Certification
• Training Documentation

• Communication
• Facilitation

• MHE Certification

• Warehousing
• Logistics
• Safety Procedures
• Operational Training

• MS Office