Subregional Technical Trainer - AMER Central

Title: Regional Technical Trainer (Central)

Location: Hybrid:
Dallas

The Technical Trainer plays a hands-on role in executing technical and operational training programs across data center environments. This role is responsible for delivering in-person and virtual training, supporting onboarding, upskilling, and certification initiatives, and serving as a subject-matter expert in the development of content in collaboration with instructional design and regional training teams.

• Deliver high-impact technical training programs, both in-person and virtually, focused on data center operations, safety, infrastructure, and systems.
• Facilitate onboarding and continuous upskilling of new hires, trainees, and current team members.
• Utilize diverse training methods including live instruction, hands-on demonstrations, simulations, and scenario-based learning.

• Act as a subject-matter expert in the development, review, and validation of training content.
• Collaborate with instructional designers and regional training teams to ensure training materials are accurate, relevant, and reflect operational realities.
• Provide feedback on course effectiveness and identify opportunities for improvement based on learner engagement and comprehension.

• Support regional training managers in executing global and regional learning programs.
• Assist with implementing certification and skills validation processes for technical staff.
• Participate in the delivery and implementation of structured training pathways, including apprenticeship and workforce development programs.

• Observe and assess learner engagement and comprehension; provide coaching or reinforcement as needed.
• Collect and relay feedback from training sessions to support continuous improvement of training effectiveness.
• Support the implementation of post-training evaluations, skills assessments, and knowledge checks.

• Partner with site operations leaders to ensure training supports job performance and readiness.
• Stay informed of regional operational needs, safety requirements, and technology updates that impact training content.
• Maintain awareness of training compliance requirements relevant to technical roles.

• Technical degree or certification required (e.g., Electrical, Mechanical, Facilities Management).
• Certifications such as CDCP, CDCS, or equivalent preferred.
• Instructional or training delivery certifications are a plus.

• 3+ years of experience in a technical operations or engineering role, preferably in a data center or critical infrastructure environment.
• Experience delivering training or mentoring others in a professional setting.
• Familiarity with adult learning principles and hands-on training techniques.

• Strong presentation and communication skills, with the ability to explain complex technical concepts to learners of various levels.
• Ability to work collaboratively across functional teams and geographies.
• Organized, detail-oriented, and responsive to learner needs.
• Basic familiarity with e-learning platforms or LMS systems is a plus.
• Capable of using PowerPoint or other tools to deliver training content effectively.

• Moderate subregional travel is required (30-50%).
• Proficiency in English; additional local language skills are a plus, depending on region.