Senior Manager, Outreach and Education; Case Management Studio); Grant funded

Weekly Work Hours 40 Compensation Range Staff Range N07 Salary Minimum $79,439.00 Annually FLSA United States of America (Exempt) Work Location All positions are considered on-site roles. After six months of employment, some positions may be eligible to apply for a hybrid work arrangement based on job responsibilities, operational needs, supervisor approval, and Dallas College policy.

Academic (Faculty) positions require an on-campus presence, even when teaching online courses, in accordance with state law.

Position Type Staff

Dallas College is one of the largest community college systems in Texas, committed to transforming lives and communities through higher education. With a rich history of serving Dallas County, the college provides accessible, affordable, and high-quality education that empowers students to achieve their academic an career goals. Dallas College has a set of core values that shape its culture and operations: integrity, respect, opportunity, collaboration, accountability, and engagement and support.

This role plays a critical part in expanding access to high-quality case management education and professional development throughout the community. The Senior Manager helps ensure that case managers and service professionals receive the training, resources, and support they need to better serve students and clients.

The impact of this role extends well beyond Dallas College. The Senior Manager is responsible for growing the reach of the Case Management Studio across local and regional audiences, developing meaningful partnerships, and creating learning experiences that enhance professional practice. Through training programs, outreach efforts, and knowledge-sharing initiatives, this individual will influence how case management services are delivered and help build a stronger network of professionals dedicated to student and client success.

• Design and deliver impactful learning experiences for adult learners.
• Build innovative communities of practice that promote collaboration and continuous learning.
• Expand a growing program with regional visibility and influence.
• Partner with community organizations, industry professionals, and subject matter experts.
• Combine strategic leadership, outreach, education, marketing, and relationship-building in a highly visible role.
• Shape the future growth and direction of the Case Management Studio.

Dallas College is one of the largest community college systems in Texas and has a long history of transforming lives through accessible, affordable, and high-quality education. Since 1965, the institution has served more than three million students and remains committed to placing students at the center of everything it does. Dallas College fosters a culture grounded in integrity, respect, opportunity, collaboration, accountability, engagement, and support.

Employees have the opportunity to make a meaningful difference in their communities while working in an environment that values belonging, professional growth, innovation, and service.

The purpose of this position is to lead the growth of external case management learning experiences. This role ensures designs and executes high-quality professional learning experiences and instruction while identifying and cultivating local and regional audiences, expanding the reach of the Case Management Studio. This role leverages marketing and communications channels to ensure case management training opportunities reach participants and organizations and builds relationships that are sustained over time.

This position is funded by external grant resources. Employment is contingent upon the availability of funding and program needs. Continued employment is not guaranteed and may be impacted if funding is reduced, modified, or discontinued.

• Plan, develop, and deliver high-quality training and learning experiences aligned to case management practices, standards, and institutional priorities.
• Facilitate in-person and virtual workshops, institutes, and learning sessions using adult learning and participatory facilitation strategies.
• Design and moderate virtual communities of practice for case managers to support ongoing learning, peer connection, and knowledge sharing.
• Identify and engage community and regional partners as prospective participants in case management training through targeted outreach and relationship building.
• Utilize marketing and communications tools (e.g., email campaigns, event platforms, websites, and social media) to promote training and support registration goals.
• Maintain accurate records, reports, and documentation related to training delivery, participation, and engagement.
• Evaluate the effectiveness of training and outreach efforts using participation data, feedback, and outcome measures, and recommend continuous…