OxyChem Technical Service Specialist

Contribute. Grow. Lead...with Oxy Chem. Looking for a challenge? Desire to achieve your true potential? Oxy Chem is a growing, action-oriented, safety driven chemical manufacturing company continually striving to be the best in the business while staying focused on environmental protection. The secret to our success has and will continue to be our people.

Oxy Chem, a Berkshire Hathaway company, is a leading producer of essential chemistry with operations in the U.S., Canada and Latin America. Oxy Chem’s products play an essential role in everyday life, supporting critical applications in water treatment, pharmaceuticals, healthcare, manufacturing, automotive, personal hygiene, and residential and commercial construction. Oxy Chem actively participates in the Occupational Safety and Health Administration Voluntary Protection Program, underscoring our commitment to safety.

Headquartered in Dallas, Texas, Oxy Chem is a top three U.S. manufacturer of polyvinyl chloride, chlor-alkali and chlorinated organic chemicals, and calcium chloride. Visit  for more information.

In a fast-paced industry that demands precision, we create a supportive workplace where the safety and well-being of our employees are paramount. We are committed to rewarding top performers, offering very competitive pay and benefits, and providing tremendous career development opportunities.

• Bachelor's degree or higher in Chemistry, Chemical Engineering, or other relevant technical disciplines.
• 5 years of Chlor-Alkali industry experience or closely related field.
• Must have knowledge of fundamental chemical principles, laboratory practices, and laboratory and process safety.
• High degree of problem solving and organizational skills.
• Excellent interpersonal skills.
• Excellent written and verbal communication skills.
• Self-motivated with the ability to work efficiently with minimal supervision.
• Ability to occasionally work weekends, holidays and respond to customer and Oxy Chem business needs.
• Comfortable interacting and presenting information to customers at all levels of management.
• Must be able to work in teams.
• Proficient in Microsoft Office.
• Physical requirements – Must be able to lift 40 pounds, climb ladders and stairs. Walking, bending, stooping is required. Must be able to wear personal protective equipment as required. Must be able to respond to visual and audible alarms.

• Maintain, as our highest priority, the protection of the environment, the health and safety of our employees, customers, and the communities in which we operate and/or transport our products.
• Understand and work in accordance with all site safety and environmental procedures including the site Chemical Hygiene Plan. Adhere to the use of personal protective equipment as required.
• Provide technical support to Oxy Chem customers, sales force, business management, and supply chain to maintain and grow the business.
• Serve as Oxy Chem’s primary technical contact with customers. Respond to technical inquiries from current and potential customers.
• Recommend product specifications, quality parameters, and shipping guidelines that meet plant capabilities and customer needs.
• Recommend product quality improvements and provide direction for new product development based on customer feedback.
• Investigate customer quality complaints related to the performance of portfolio products, and recommend corrective actions to customers, manufacturing, business management and other internal functional groups.
• Report results in the form of spreadsheets, charts, graphs, formalized technical reports, and PowerPoint presentations to customers, sales, business and technical management.
• Develop Technical Data Sheets and Technical Bulletins related to the characteristics and use of Oxy Chem portfolio products.
• Train new Sales and Technical personnel on product applications and safe handling.
• Perform customer site assessments to ensure safe use and storage of products. Approve new customer ship-to locations before shipments commence.
• Evaluate data and identify trends, providing a technical basis for conclusions.
• Review product quality reports to determine disposition of products and…