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Telecommunications Specialist - II - Telephone Technician - Information Technology Division

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: COMMUNICATIONS DEPARTMENT
Full Time position
Listed on 2026-02-16
Job specializations:
  • Engineering
    Telecoms Engineering
  • IT/Tech
    Telecoms Engineering
Salary/Wage Range or Industry Benchmark: 4057 USD Monthly USD 4057.00 MONTH
Job Description & How to Apply Below
Position: Telecommunications Specialist I- II - Telephone Technician - Information Technology Division - [...]

Telecommunications Specialist I- II – Telephone Technician

Information Technology Division – Dallas, Texas

I.

Job Summary

Performs complex telecommunications work. Work involves diagnosing and resolving voice and data telecommunications problems, and installing and operating telecommunications components. Works under general supervision with moderate latitude for the use of initiative and independent judgment.

II. Essential Functions
  • Performs system moves and changes internally and via remote access, provides technical expertise in systems modifications, and performs preventive maintenance on telecommunications systems, associated software, and peripheral equipment.
  • Investigates and resolves problems concerning the operation of remote computers, telecommunications systems, and communications hardware and equipment; troubleshoots, repairs, tests, installs, customizes, and maintains telecommunications components and implements corrective measures.
  • Prepares material requests and time requirements for telecommunications equipment and wiring; designs and installs office‑wiring infrastructure; maintains records of system performance and operations.
  • Monitors the operation of voice, data, or video telecommunications equipment and network consoles; assists in designing new telecommunication systems; assists in planning and implementing operational and administrative policies and procedures pertaining to the operation of telecommunications systems and projects.
  • Performs a variety of marginal duties not listed, to be determined and assigned as needed.
  • III.

    Minimum Qualifications
    • Position filled at I or II Pay Level.
    • Minimum Base Salary: GR. B18 ($4,057.72/month); ERS Retiree Salary: ($3,970.95/month).
    • Minimum Base Salary: GR. B20 ($4,762.92/month); ERS Retiree Salary: ($4,658.95/month). (For full job description and minimum qualifications, please visit the official website.)
    • This is a Career Ladder position. When filling the available positions, consideration will be given to the selected applicant’s education and experience.
    • The Information Technology Division has only one System Support Specialist position available. Applicants need only submit one application for employment.
    • Outside applicants will be required to submit to pre‑employment drug testing as a condition of employment.
    Application Instructions

    Applicants must submit a State of Texas Application for Employment to the contact person:
    Roberta Poehl, Information Technology Division, TDCJ, P.O. Box 4016, Huntsville, TX 77342 (PH: 936 437‑1270). Applications must be received by the contact person by 5:00 PM on XX/XX/XX. A complete job description and all application forms may be obtained at the above address or by visiting our website j.state.tx.us.

    Please note that applications submitted via handwritten forms, email, mail, or fax will not be accepted. Your job application must be completely filled out and include all employment history, including job titles, name of employer, dates of employment, supervisor’s name and phone number, and a description of duties performed. If any of this information is not provided, your application may be rejected as incomplete.

    Only candidates selected for an interview will be contacted.

    Contact

    Shelbie Morrow
    Human Resources Headquarters
    2 Financial Plaza, STE 600
    Huntsville, TX 77340
    PH (936) 437‑4106
    EMAIL hr.selectionsteam3as.gov

    Equal Opportunity

    The State of Texas is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or the provision of services. Resumes will not be accepted in lieu of applications, unless specifically stated in the job vacancy notice.

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