Lead Customer Engineer-Power Solutions

Our customer's success depends on our ability to solve their technical
challenges in relation to power and provide interconnect power solutions. We
value our relationships with these companies and depend on Customer Engineers to
foster this ongoing partnership. As a Customer Engineer you will interface with
our customers, internal product development, product marketing and sales teams,
performing as an extension of the power engineering team.

Amphenol is results driven company that allows its employees a large degree of
freedom to achieve pre-defined goals. It is a flexible working environment, yet
we expect hard work, commitment, and results in return. The role of Customer
Engineer gives an excellent insight into the Sales, Marketing and Product
Development functions of the organization

RESPONSIBILITIES:

Work with customers to develop solutions that address their needs and
satisfy the technical requirements related to power solutions
Accurately access customer's needs, matching them with current products or
propose modifications to current products and/or propose new product concepts
for further development by engineering team
Product knowledge - Ability to provide the best solution
Create models and/or technical presentations to propose concepts and
solutions
Proficient in internal systems:
Windchill, product configurators, etc.
Provide key engineering documents: drawings, product specifications, lab
test results, plating analysis etc.
Know business unit capabilities (Engineering, Thermal, MFG, Test labs)
Engage thermal engineering and simulation teams when needed to support;
facilitate lab testing to support design proposals
Show competence / expertise on the company and its products, with the
ability to identify and communicate emerging trends in marketplace
Help devise strategies to differentiate our products and solutions from our
competitors
Develop a trusted adviser relationship with engineering teams of key
customers
Lead and/or participate in new product Voice of Customer activity
Meet and exceed strategic objectives
Some travel is required.

QUALIFICATIONS:

Bachelor's degree in mechanical engineering or a related technical field
Minimum of 2 years proven experience providing technical support to produce
design wins within the connector industry
Proficient in 3D modeling and Product Data Management (Ex: Creo and
Windchill)
Some knowledge of server/storage/networking/data center rack level
architectures preferred
Some experience with industry specifications (UL, EIA, IEC, Telcordia, etc.)
would be an advantage

SKILLS:

Excellent verbal and written communication skills - ability to communicate
within a Global organization to technical and non-technical audiences and at
various levels of the organization
Strong organization and presentation skills
High level customer service and ability to build relationships with
customers
Proficiency with Microsoft Office Products