Supervisor Powerplant Component Field Services

Department:

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

As Supervisor Powerplant Component Field Services, you'll oversee the quality, compliance, and performance of Southwest's engine, landing gear, APU, and component maintenance providers-ensuring every shop adheres to the Safety, compliance, and quality standards outlined in our FAAapproved CAMP. Serving as the primary onsite focal for your assigned maintenance providers, you'll audit shop operations, review documentation, track production, and evaluate vendor performance using quality and production metrics.

You'll collaborate closely with Engineering, Quality Assurance, Fleet Asset Management, Supply Chain, Records, and Tech Ops Leadership to drive process improvements, support policy updates, and facilitate shop visits and audits. By strengthening provider performance and helping accelerate the return of critical aircraft assets, you'll play a vital role in supporting operational readiness and maintaining the reliability our Customers depend on.

Additional details

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you wouldbe required to work from our Dallas, TX Headquarters facility during business hours.

• U.S. citizenship or current authorization to work in the U.S.required and no current or future work authorization sponsorship available.

We'recommitted to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Model the Southwest Way

• Guide and lead team members using SWA talent management practices to coach, develop, and engage employees
• Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment
• Invest in leadership and self-growth through participating in continuous learning and development

Responsibilities

• Provides oversight of outsourced Powerplant, Auxiliary Power Unit, landing gears, and components during maintenance performed at designated Southwest Providers
• Reviews component condition, coordinate with SWA Engineering to recommend specific work scopes in accordance with SWA Technical Operations policies, programs and procedures
• Reviews and documents removed hardware and associated conditions to SWA Engineering that may aid or affect SWA Engineering specification changes
• Ensures work performed at providers is in accordance with Southwest procedures and policies
• Performs reporting duties associated with shop Quality performance, and other metrics identified by Leadership
• Ensures maintenance data from MX Providers is accurate and compliant to CFRs, and SWA / MX Provider policies, programs and procedures
• Performs timely in-process auditing to ensure Maintenance performed at MX Providers is compliant to SWA policies, programs and procedures
• Interfaces with SWA Engineering and other Tech Ops Groups, to include SWA vendors, and manufacturers, on technical issues
• Provides shop data that may aid with the development of Engineering work specification and contracts
• Monitors and analyzes shop trends or reliability that may affect Engineering work specifications and contracts
• Serves as Field Services Liaison on projects with Southwest Airlines Planning departments (e.g. Powerplant Planning) on issues related to shop loading at Maintenance Providers
• Collect and provide data deliverables as necessary that assess maintenance provider's annual production plan and their ability to execute to plan
• Must comply with directives set forth by Sr. Manager of Powerplant and Component Field Services
• Must be able to meet any physical ability requirements listed on this description
• May perform other job duties as directed by Employee's Leaders

Knowledge,

Skills and Abilities

• Strong leadership skills with proven ability to facilitate cross-functional teams
• Strong analytical and problem solving skills
• Excellent written and verbal communication, presentation and facilitation skills. Ability to think creatively and strategically, and to take a proactive goal-setting approach to continuous improvement
• Skilled in having a collaborative and team-oriented working style
• Ability to interpret and comprehend aircraft technical documents
• Ability to properly manage highly sensitive and confidential information effectively
• Ability to assume high level…