Associate Engineer - Aircraft Connectivity; Wi-Fi

Department:

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

What if your engineering support helped power the connectivity experience that keeps Southwest Airlines Customers connected in the air? The Associate Engineer supports the Aircraft Connectivity Engineering Services (ACES) Team by providing foundational project engineering support foraircraft

WiFi systems while partnering with internal and external Customers to enhance reliability, efficiency, and customer experience.

They'llassistwith configuringaircraftconnectivity systems, support the implementation of FAA regulatory requirements, and help ensure airline dependability, contractual obligations, and Customer experience standards are consistently met. Through strong attention to detail, collaboration, and a commitment to quality, the Associate Engineer is excited to help strengthen Southwest's connectivity investments and contribute to safe, reliable, and enjoyable travel for Customers.

Additional Details

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you wouldbe required to work from our Dallas, TX headquarters facility during business hours.

• U.S. citizenship or current authorization to work in the U.S.required and no current or future work authorization sponsorship available.

We'recommitted to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Responsibilities

• Evaluate and process manufacturer's service documents (Service Bulletins, Service Letters, etc.) and regulatory requirements (Airworthiness Directives, Notice of Proposed Rule Making, Code of Federal Regulations, etc.)
• Participate in the development and substantiation of in-house repairs and modifications for implementation into the SWA maintenance program
• Collaborate with other departments such as Planning, Supply Chain, Quality, Production and other Stakeholders for assigned projects to develop project implementation plans
• Participate in troubleshooting and resolution of in-service issues
• Participate in activities related to various types of cost/benefit analysis
• Develop Engineering documentation to support resolution of in-service issues
• Participate in activities related to OEM, Supplemental Type Certificate Holder, and PMA products
• May perform other job duties as directed by Employee's Leaders

Knowledge,

Skills and Abilities

• Knowledge of the practical application of engineering science and technology, including applying principles, techniques, procedures, and equipment to the design and production of various airline support services
• Knowledge of design techniques and principals involved in production of precision technical plans, drawings, and models
• Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Ability to collect, organize, visualize, and assimilate data, including turning raw data into meaningful information, using data-oriented programs and visualization software
• Skilled in Microsoft Office Suite
• Ability to tell when something is wrong or is likely to go wrong, however it does not necessarily involve solving the problem, only recognizing there is a problem
• Ability to communicate effectively via telephone as well as within group settings
• Ability to work well with scheduled timelines

Education

• Required:
  
  High School Diploma or GED
• Required:
  
  Bachelor of Science in an ABET accredited course of study in…