Aviation Maintenance CASS Consultant - DMX

Department:

Technical Operations

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Want to help keep our operation running safely, smoothly, and with the Southwest Heart? The Aviation Maintenance CASS Consultant provides expert guidance, analysis, and oversight to ensure an air carrier's Continuing Analysis and Surveillance System (CASS) and Continuous Airworthiness Maintenance Practices (CAMP) are fully compliant, data-driven, and operationally effective. They'll support maintenance leadership by evaluating the performance of maintenance programs, identifying systemic issues, and recommending corrective actions that enhance safety, reliability, and regulatory compliance.

The Aviation Maintenance CASS Consultant - DMX works closely with Quality Assurance, Reliability, Engineering, SMS, and Maintenance Teams to enhance our continuous airworthiness processes and help keep our aircraft and our People flying with confidence.

• The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.
• U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
• We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

• Lead the assessment, development, and optimization of the SWA's Continuing Analysis and Surveillance System (CASS) in accordance with FAA regulations and industry best practices.
• Analyze maintenance, reliability, and operational data to identify trends, deficiencies, and opportunities for improvement.
• Conduct audits, program reviews, and gap analyses to evaluate the effectiveness of maintenance programs and compliance with 14 CFR Part 121 requirements.
• Develop and present detailed reports, dashboards, and recommendations to senior leadership and regulatory stakeholders.
• Facilitate root cause analyses and support the creation of corrective action plans to address systemic issues.
• Collaborate with Engineering, Quality Assurance, Reliability, and Maintenance Control to ensure data accuracy, process alignment, and continuous improvement.
• Provide subject matter expertise during FAA interactions, external audits, and internal evaluations.
• Support the development and refinement of policies, procedures, and documentation related to CASS, reliability programs, and maintenance operations.
• Deliver training and mentorship to internal teams on CASS methodology, data interpretation, and regulatory expectations.
• Must be able to meet any physical ability requirements listed on this description.
• May perform other job duties as directed by Employee's Leaders.

• In-depth understanding of FAA regulations related to CASS, including 14 CFR Part 121.373.
• Strong knowledge of aircraft maintenance programs, reliability programs, and air carrier maintenance operations.
• Familiarity with Safety Management Systems (SMS), quality assurance principles, and risk-based oversight.
• Working knowledge of maintenance tracking systems, reliability software, and data analytics tools.
• Interpret complex datasets and translate findings into actionable insights.
• Strong technical writing and documentation skills for reports, procedures, and regulatory correspondence.
• Excellent communication and presentation skills, with the ability to convey technical concepts to diverse audiences.
• Possess an internal drive to start and complete tasks, take initiative, work independently with minimal supervision, identify improvements, and consistently exceed expectations.
• Proficiency with data visualization tools, spreadsheets, and maintenance information systems.
• Ability to evaluate large-scale maintenance programs and identify systemic issues or inefficiencies.
• Ability to work independently as a consultant while building strong relationships with internal teams and leadership.
• Ability to exercise sound judgment, maintain regulatory awareness, and uphold the highest standards of safety and compliance.
• Ability to adapt to changing operational needs and provide solutions in a dynamic, fast-paced environment.

• Required:
  
  High School Diploma or GED

• Advanced level experience,…