Professional Services Engineer in Dallas

About Us

Complete: IT Evolved is a leading Managed Service Provider (MSP) dedicated to delivering innovative IT solutions and exceptional service to our clients. Our Professional Services team is expanding, and we're seeking a talented Project Engineer / Professional Services Engineer (PSE) to join our ranks.

The Project Engineer / Professional Services Engineer (PSE) plays a crucial role in our Professional Services department. This role involves both pre‑sales technical scoping and client‑facing project delivery. You'll translate high‑level solutions into actionable work scopes, ensure successful implementation, and support project delivery according to scope and standards.

• Scope and document project requirements for accurate quoting and planning.
• Deliver technical implementations and migrations following approved scope.
• Produce clear documentation for seamless handoff to support teams.

• Strong understanding of Microsoft 365 environments, administration, and migration tasks.
• Working knowledge of Microsoft Entra  (Azure AD) fundamentals.
• Familiarity with Active Directory, networking fundamentals, and infrastructure implementation.
• Experience with endpoint deployment, configuration, and troubleshooting.
• Strong documentation, communication, and organizational skills.

• 3+ years of relevant experience or equivalent education and experience.
• Previous experience in an MSP, IT services, or consulting environment.
• Hands‑on experience with Microsoft 365 migrations and network infrastructure.
• Exposure to virtualization platforms like Hyper‑V or VMware.
• Relevant certifications are a plus.

• Complete project tasks on time and according to scope.
• Implement projects with attention to detail and minimal rework.
• Identify risks, blockers, and scope concerns early.
• Maintain accurate time entry and documentation.

This role is project‑based, focusing on planning, execution, and successful handoff to support teams. Depending on project demand, you'll work remotely, on‑site, and occasionally outside standard hours.

As a Project Engineer / PSE, you'll be integral to our Professional Services team, ensuring clean, efficient project implementation. Your work directly impacts client satisfaction and operational stability, contributing to our ability to scale and deliver exceptional service.

Opportunities for growth are frequently available, with paths leading to advanced technical roles, leadership positions, and other specialized areas.