Generator Master Technician

We believe power is a promise - a shared commitment to be there for others when it matters most.

For more than 65 years, we've turned big ideas into solutions that help protect homes, strengthen businesses and build a more resilient, efficient, sustainable energy future.

Ready to Power a Smarter World with us?

Major Responsibilities Perform technical skills including but not limited to, mechanical, electrical, troubleshooting and repair of generators

Provide emergency/unscheduled repairs of generators both during normal working hours and after-hours, weekends and holidays as directed

Perform scheduled preventative maintenance service and/or repairs of generators

Read and interpret operational manuals, electrical schematics, universal generator literature, and work orders to perform required maintenance and/or repairs

Detect faulty operations, defective material and report them and any other unusual situations to the service manager in a timely manner

Create reports for all work performed in Field Servio.

Stay current on National Fire Protection Association and State regulations for Emergency Power Supply Systems.

Assist operations department with personal scheduling and other technician scheduling

Support special engineering project for new sales and project management

Perform quality assurance and quality control

Assist in training Industrial and MPS technicians on proper start up techniques

Mentor technicians to the highest standard, providing the example to follow in all situations

Provide phone support for team members during and after normal business hours

Minimum

Job Requirements Education High  School Diploma Certification / License Generac Master Certification or equivalent

Work Experience8 years in advanced troubleshooting of Emergency Power Supply Systems (EPSS)
Knowledge / Skills / Abilities Working knowledge of mechanical design, AC and DC circuitry, power generation, wiring schematics, and connection diagrams

Advanced knowledge of Engine maintenance and troubleshooting of natural gas fuel systems.

Knowledge of power generation; light tower, pumps, and heating products

Working knowledge of diesel or gaseous engines

Excellent troubleshooting skills, the ability to make independent decisions, and work with minimal supervision.

Working knowledge of transfer switch operations

Spark Ignited knowledge

Ability to obtain and maintain Generac certification in the air-cooled and protector series courses

Ability to work and communicate well with others

Ability to provide detailed reports within 24 hours

Ability to manage and respond to emails, texts, and phone calls in a safe and timely manner

Excellent conflict resolution skills

Able to observe, identify and relay critical information to the company, customers, or coworker

Preferred

Job Requirements Education Associate 's degree in electrical engineering or mechanical engineering

Certification / License

N/AWork Experience
10 - 15 years in advanced troubleshooting of Emergency Power Supply Systems (EPSS)
Knowledge / Skills / Abilities

N/APhysical Requirements and Working Conditions Production Environment (Includes professionals who are active on the shop floor) (For Field Technicians):

While performing the duties of this job, the employee is regularly required to stand. The employee is frequently required to use hands to manipulate objects, tools, or controls; and to talk and hear. The employee is regularly required to walk, stoop, crouch, bend and reach above shoulders. The employee must frequently lift and/or move up to 50 pounds unassisted and up to 100 pounds with assistance, waist high, up to 10 feet away.

This job's specific vision abilities include close vision, distance vision, peripheral vision, and depth perception. While performing the duties of this job, the employee will be working in the typical conditions of a manufacturing environment, including seasonal variations in temperatures and occasional exposure to manufacturing fumes or byproducts. The employee must comply with the assigned location PPE requirements, including but not limited to safety glasses, hearing protection, appropriate gloves, clothing, and shields for required tasks, and closed-toed or safety shoes as required by facility safety policies.

The employee must be able to work in varying weather conditions including extreme heat, snow, and ice. The employee may be required to obtain a DOT Medical Card and have the ability to drive a heavy-duty truck on a daily basis. Up to 50% travel and valid Driver License required.“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”
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