Field Operations Tech

Arium Networks builds and operates small cell networks that are shaping the future of wireless connectivity. As demand for faster, more reliable wireless coverage continues to grow, small cell technology is becoming essential to how communities stay connected. Our company brings together an established infrastructure, existing client base, and deep industry expertise, while offering the rare opportunity to step into an early‑stage environment where your ideas matter and your contributions shape what comes next – helping define how we work, what we build, and how we scale.

Technician in the National Network Operations Organization that is responsible for the installation, testing, and maintenance of high‑speed fiber optic transmission equipment, circuits and small cell networks. Typical responsibilities are small cell circuit delivery, resolution of reactive maintenance/change management tickets, and the completion of preventative maintenance and quality review tasks.

• Perform all activities in a manner to ensure the safety of yourself, team, customers and the public.
• Respond to all network outages, impairments and emergencies in assigned area.
• Complete all required preventative maintenance inspections to Crown Castle standards.
• Work with fiber optic related test equipment including Network Tester, OTDR, Optical Power Meter, Optical Fiber Identifier and Multimeter.
• Operate and understand RF and Small Cell related test equipment, such as Antenna/PIM analyzer, RF power meter, Spectrum analyzer and a Signal generator.
• Perform advanced analysis and troubleshooting of issues while assisting the NOC and customers.
• Perform site survey and quality review of remote locations to ensure company standards are met.
• Perform both hardware and software updates and/or changes to remote site equipment as necessary.
• Operate PC or similar devices to gain access to Network nodes and Small Cell Network elements as well as assigned administrative tasks.
• Work efficiently and effectively with cross‑functional departments and peers.
• Responsible for compliance with all Crown Castle policies and procedures.
• Participate in on‑call rotation schedule for nights and weekend coverage.
• Safe work practices must be followed along with integrity and quality.

• High School Degree or equivalent required
• Associate's or two‑year Technical degree strongly preferred
• Wireless/Wireline Operations, Ethernet certification or equivalent military experience preferred
• Possess a valid state driver's license with a non‑negligent driving record

• Two (2)+ years experience working as a field technician in the communications industry.
• Experience with fiber optic testing or Wireless/Wireline Operations OSP/ISP experience. Knowledge of Coax and low‑voltage trouble shooting.
• Ability to safely drive and operate a Crown Castle boom truck in the public right of way.
• Ability to communicate both verbally and in writing in a clear and concise manner.
• Ability to work in Web‑Based ticketing and network monitoring systems.
• Ability to work independently with minimal guidance, while managing time for maximum efficiency.
• Knowledge of radio transmitters, receivers, antennas, electronic and fiber optic theory.

This is a remote role (must be located in a commutable distance to Dallas, TX) and requires travel to customer and/or project sites with exposure to heavy equipment and environmental conditions over 90% of the time. There will also be work in a normal office setting with no exposure to adverse environmental conditions as little as 10% of the time. This position will work swing‑shift hours, possibly weekends, and requires on‑call rotation involvement.

There may be travel away from the home location for extended periods.

This role works in the field with exposure to construction materials, noise, and waste. Requires physical demands of lifting, stooping, standing for extended periods, getting in/out of miscellaneous equipment, and climbing ladders in adverse weather and heat. Travel required up to 80% of the time to include overnight trips.