Field Service Engineer

We are seeking a motivated and technically skilled Field Service Engineer to support the installation, maintenance, troubleshooting, and optimization of advanced SMT automation equipment. This role is ideal for candidates with strong mechanical and electrical troubleshooting experience who enjoy customer interaction, travel, and hands-on technical work.

The position offers extensive training, mentorship, and long-term career growth opportunities within a collaborative technical services environment.

Industrial Automation / Electronics Manufacturing

• Comprehensive training program
• Mentorship from Senior Field Service Engineers
• Potential overseas training opportunity
• Career growth opportunities
• Competitive compensation package

Hybrid schedule. When not traveling to customer sites, employees work remotely from home.

Dallas, TX area (within approximately 50 miles)

• Strong mechanical and electrical diagnostic and repair skills
• Previous Field Service Engineer experience or customer-facing technical support experience preferred
• Basic understanding of Windows operating systems and software installation
• Familiarity with networking concepts preferred
• Strong communication and customer service skills
• Ability to interpret electrical schematics and mechanical drawings preferred
• Ability to travel up to 75% within Texas with occasional out-of-state travel
• Valid driver’s license and ability to travel as needed
• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or related field preferred

• Install, configure, and commission SMT automation equipment at customer sites
• Troubleshoot mechanical, electrical, software, and process-related issues
• Provide onsite and remote technical support to customers
• Perform equipment upgrades, retrofits, and modifications
• Train customer personnel on equipment operation and maintenance
• Document service activities, technical findings, and troubleshooting results
• Support process optimization and preventive maintenance initiatives
• Collaborate with engineering and technical support teams to resolve advanced issues
• Maintain professional communication with customers and internal teams
• May be assigned other duties by managers

Monday–Friday, 8:00 AM–5:00 PM, with flexibility based on customer needs.