Field Service Engineer FSE SMT Equipment

WE ARE HIRING:
Senior Field Service Engineers I & II (Semiconductor Capital Equipment)
Looking for your next career breakthrough in the semiconductor industry? A global leader in cutting-edge semiconductor manufacturing technology is seeking Senior Field Service Engineers (Levels I & II) to support a premier client site in North Valley, AZ
.

The Role at a Glance:

• What you’ll do: Lead complex troubleshooting, perform root-cause analysis, optimize advanced fabrication equipment, and mentor junior engineers directly at a major client facility.
• Who we need: Experienced Electromechanical, Mechanical, or Electrical Engineers (6+ to 8+ years of experience depending on the level) with deep cleanroom or semiconductor capital equipment expertise.
• Travel &
  
  Location:
  
  Based in Phoenix, AZ, requiring at least 75% domestic and international travel.
• Note: This position is not eligible for visa sponsorship now or in the future.

Check out the fully anonymized job description below and apply today!

Full Job Description

Job Level: Early Career / Senior Field Service Engineer I & II

Category: Field Support — Service and Process

Location: Phoenix, Arizona, US

Job Type: Full-time

Education: Bachelor’s Degree

Travel Requirements: At least 75% domestic and international travel required (

Note:

initial overview lists 10-25%, but operational requirements dictate 75%+).

About the Company
Step into a career where cutting-edge technology meets a collaborative culture. For over 55 years, our organization has been ahead of what’s next, remaining at the forefront of innovation and technological possibility. With a highly diverse global workforce representing dozens of nationalities, our advanced semiconductor devices play a crucial role in shaping global trends like 5G, cloud computing, AI, and autonomous driving.

We value diversity, inclusion, and sustainability as we strive to make a positive impact on the world.

This position is not eligible for visa sponsorship for external candidates. Candidates cannot require sponsorship now or in the future.

Job Mission
Our Global Sales, Services & Spares and Sustaining teams are seeking Senior Field Service Engineers I & II to join the organization at a premier customer site in North Valley, AZ. In this role, you will play a critical role in supporting the advanced semiconductor equipment that powers the world’s most transformative technologies. You will take the lead on complex troubleshooting, guide and mentor engineers, and strengthen partner relationships by helping customers achieve stable, high‑performance fabrication environments.

Your expertise will make a direct impact on tool reliability, customer satisfaction, and the next generation of manufacturing technology.

What You Will Be Working On

Senior Engineer I, Field Service

• Install, maintain, and repair semiconductor equipment with minimal supervision.
• Lead troubleshooting of complex tool or process issues using structured diagnostic methods.
• Perform root‑cause analysis and recommend targeted, data‑driven corrective actions.
• Review tool‑performance data to identify trends, risks, or improvement opportunities.
• Provide technical guidance and on‑the‑job coaching to less‑experienced engineers.
• Document service activities and support updates to procedures and best practices.
• Communicate solutions, progress, and expectations clearly with customer engineers.
• Participate in escalations alongside cross‑functional internal engineering teams.

Senior Engineer II, Field Service

• Serve as the senior technical lead for equipment installation, performance optimization, and recovery.
• Diagnose and resolve highly complex, multi‑factor tool and process issues with limited guidance.
• Lead advanced root‑cause analysis and drive long‑term corrective‑action plans that influence global engineering improvements.
• Own the customer‑technical relationship: build trust, anticipate operational needs, and act as the senior technical representative onsite.
• Manage escalations end‑to‑end, aligning expectations, coordinating cross‑functional teams, and communicating clear action plans.
• Guide, mentor,…