Technical Writer; R5662

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BAT aircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle East, and Asia‑Pacific, Shield AI’s technology actively supports operations worldwide. For more information, visit (Use the "Apply for this Job" box below). Follow Shield AI on Linked In, X, Instagram, and You Tube.

Job Description:

Shield AI is seeking an experienced V-BAT Technical Writer to support the development, release, and lifecycle management of aircraft system service bulletins. This is a hands‑on technical publications role that works closely with engineering, quality, manufacturing, and field support teams to translate complex technical changes, safety concerns, inspection requirements, corrective actions, and operational limitations into clear, accurate, and actionable communications for operators and maintainers.

The successful candidate may come from an A&P, military aviation maintenance, UAS maintenance or operations, avionics, flight‑test, aerospace technician, or field‑service background, with demonstrated ability to write and maintain technical publications.

The ideal candidate understands how aircraft are assembled, operated, inspected, troubleshot, repaired, and returned to service and is able to turn that knowledge into precise, usable, configuration‑controlled documentation. The Technical Writer will be responsible for determining the appropriate scope and audience for service bulletins; identifying affected aircraft configurations, serial‑number ranges, components, and software versions; documenting required inspections, modifications, repair actions, or operational restrictions;

and ensuring released content aligns with approved engineering data and internal document‑control processes.

• Partner closely with mechanical, electrical, software, systems, quality, and fleet support engineers to develop and maintain accurate, actionable service bulletins to communicate required inspections, corrective actions, modifications, operational limitations, maintenance actions, parts replacements, or configuration changes affecting aircraft safety, airworthiness, reliability, or maintainability.
• Develop step‑by‑step maintenance and inspection procedures that are technically accurate, safe, complete, and usable in operational environments.
• Observe and document maintenance, assembly, inspection, troubleshooting, ground‑test, and flight‑test activities to ensure procedures reflect actual work execution.
• Develop or coordinate supporting technical visuals, including annotated photographs, exploded views, system diagrams, task flows, wiring or schematic excerpts, illustrations, and other graphics required for safe operation and maintenance.
• Assess the documentation impact of engineering changes, software releases, flight‑test findings, and operational feedback; coordinate reviews and issue timely configuration‑controlled updates.
• Determine and clearly document bulletin applicability, prerequisites, compliance requirements, labor estimates, required tools, consumables, replacement parts, and return‑to‑service requirements.
• Write and maintain warnings, cautions, notes, limitations, and hazard statements that communicate risks associated with maintenance, aircraft configuration changes, energized systems, rotating components, fuel, batteries, and other applicable hazards.
• Manage multiple service bulletin efforts across issue identification, engineering investigation, drafting, technical review, validation, release, revision, and field communication in a fast‑paced…