Assistant Site Manager - Dallas

Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission is to democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in +40 countries (and counting) to discover unforgettable experiences while empowering event creators with our data and technology to scale, innovate, and enhance their events to reach new audiences.

Our results include partnerships with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, and international award-winning experiences, backed by leading global investors. To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment. Ready to be part of the experience? Now, let’s discuss this role and what you will do to help achieve Fever’s mission.

About The Role

The Experience Assistant Site Manager supports and facilitates the manager’s work. They assist in the daily operational management of the site and substitute for the manager in their absence. The assistant may have a different yet complementary profile to that of their manager. Assistant Managers will be welcoming and briefing clients, leading sessions, and ensuring customer loyalty.

Based in Dallas, the Experience Assistant Site Manager sits within the local site Management Team and reports directly to the Site Manager and Fever Originals Local team. You will support local operational decisions and assist in ongoing budget and operational optimization efforts. You’ll also actively work towards building the brand within the city community through community partnerships and private events.

This position requires someone with an action-bias who is ready to roll up their sleeves and take ownership over the site, while understanding and abiding by the policies and procedures set out by our Corporate Team and Production Partners. If you’re organised, high-energy, love being around people, and are comfortable managing a space, this is for you.

This role requires a flexible schedule, with availability on weekdays, weekends, and evenings, depending on session demand. Most of the work will be based onsite at the venue; this is not a remote role.

LOCATION AND ESTIMATED

START DATE:

February-March, 2026 in Dallas, TX. Note, this is not a remote job.

Administrative, Reporting and Accounting Responsibilities:

• Handling calls from clients (e.g., group inquiries), suppliers, and partners
• Ability to monitor the activity indicators of a center
• Ensuring the proper use of the box office
• Collecting mail and managing invoices from clients or suppliers
• Drafting meeting summaries and sharing them with the team
• Participating in debriefing sessions with the manager to track progress
• Organizing brainstorming sessions with the team for specific goals

Management Responsibilities:

• Ensuring high-quality customer service and client satisfaction
• Assisting with recruitment, schedule development, and inventory management
• Supporting the onboarding, training, and integration of new hires

Business Responsibilities:

• Assistant Managers are expected to run different sessions themselves during the week, setting an example for the on-site staff.
• Assisting in growing the business by attracting new B2B & B2C customers, responding to enquiries, and ensuring the utmost satisfaction and a consistent word of mouth. Comfort in speaking with guests and clients and closing group sales opportunities needed.
• Guaranteeing our venue will always be a safe & welcoming place to visit and work in.
• Maintaining great relationships with guests, suppliers and partners (i.e. our partner local charity)

• 2+ years of experience in operations, hospitality, live entertainment, franchise management, or a related industry.
• Comfort in driving group sales efforts, including responding to inbounds and driving outbound efforts
• An understanding of budgeting and controlling expenses and retail operations
• Leadership and management skills and ability…