Part time Front Desk Team Member

Benefits

• Employee discounts
• Training & development
• Competitive salary

Where showing up matters. Where what you do makes a difference.

At Jim Montgomery Swim School, we’re building a team of reliable, detail-oriented members who take ownership of the customer experience and show up ready to make an impact every single day.

Yes—this is a friendly, upbeat environment. But more importantly, this is a role where what you do matters.

You are the first impression. You set the tone. You keep everything running.

• We train you — you don’t need swim school experience
• We expect reliability — your team and families count on you
• We value effort — show up, stay focused, and you’ll grow here
• We are a team-first culture — no coasting, no excuses

We are NOT just hiring anyone.

We want team members who:

• Show up on time, every time
• Stay organized and handle multiple tasks at once
• Communicate clearly and professionally
• Take responsibility for their role
• Bring a positive, solution-focused attitude
• Take pride in doing things the right way

If you’re looking for something easy to “just get by,” this isn’t it.

• Greet families and create a welcoming, professional environment
• Answer phones and respond to emails promptly
• Manage scheduling, bookings, and account updates
• Register new families and explain our programs clearly
• Check students in and help classes run on time
• Process payments accurately
• Keep the front desk clean, organized, and efficient
• Communicate effectively with instructors and team members

• Paid, hands‑on training
• Clear growth path within the company
• Consistent schedule
• Employee discounts + referral bonuses
• A supportive, team‑first environment

Part‑time with consistent shifts:

• Weekday mornings and/or afternoons
• Evening availability required
• Weekend availability required

• Must be 16+ years old
• Previous customer service experience required
• Comfortable interacting with both kids and adults
• Able to multitask in a fast‑paced environment
• Reliable and professional

• Small steps lead to great accomplishments
• Excellence thrives in the details
• Everything with kindness

We can teach you our systems. We can’t teach you to: show up, stay organized under pressure, take ownership of the experience. If you have those three things—you’ll thrive here.