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Player Experience & Community Lead

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: Naphora Games Group
Full Time position
Listed on 2026-08-16
Job specializations:
  • Entertainment & Gaming
    Event Management & Planning, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 45000 - 70000 USD Yearly USD 45000.00 70000.00 YEAR
Job Description & How to Apply Below

Naphora Games Group in the United States seeks a Customer Support / Community Experience role to own the player experience across our mobile titles. You will provide fast, high-quality support and turn player feedback into actionable improvements, working with Product, QA, Engineering, and Marketing to ensure players are heard and supported.

The role covers direct support channels, community moderation, and Live Ops collaboration to monitor sentiment, publish weekly insights, and boost player

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