Collections Specialist

Join our dynamic financial services client in their Texas office! We're seeking a Collections Specialist to join our client’s fast-growing organization immediately. This is a fantastic direct hire opportunity with ample room for growth and an exceptional benefits package.

• Identify and locate delinquent customer accounts using various methods (e.g., skip-tracing, phone contact, and written correspondence) and arrange payment solutions.
• Share relevant information with the sales/marketing department and other stakeholders.
• Ensure the effective execution of the organization's collection strategies, focusing on delivering high-quality service and maximizing profitability through efficient collection and information validation.
• Propose solutions for managing delinquent accounts as per department procedures.
• Gather preliminary information for the Credit Department to facilitate decisions on lease transfers, modifications, or extensions for overdue accounts.
• Provide support in addressing customer service issues related to account collection.
• Alert management to potential risks within the collection process.
• Maintain communication with staff to resolve disputes concerning Personal Property Tax and other fees.
• Assist the accounting department in identifying cash application details as required.
• Prepare monthly reports on delinquency and account status.
• Undertake other collection-related tasks as instructed by the Collections Supervisor.

• 3 years of prior collections experience
• Prior supervisory experience
• High school diploma

• Prior auto finance, working capital, or financial services industry experience
• Strong work ethic and ability to work effectively in a team environment
• Strong attention to detail and organizational skills
• Tech-savvy and able to pick up new systems quickly

$55,000 - $60,000*

The above represents the lowest to highest expected salary range for this job opening upon hire. Our client will consider job-related factors including, but not limited to, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs when determining pay.