Fraud Prevention Manager

About Yendo

Hi there, we’re Yendo, and our vision is to empower everyday people to build a stronger financial future. In less than 2 years, we’ve saved customers over $100 million in unnecessary interest and fees.

We are using AI to unlock the $1.1 trillion in vehicle equity trapped within cars owned by Americans, offering a high‑limit, standard‑rate credit card for those traditionally excluded from mainstream financial offerings. Yendo Credit Cards have similar APRs to those issued for prime borrowers, with no hidden fees or overdraft charges, and help build customers’ credit scores. Yendo’s credit limits are 4x higher than cards typically available for non‑prime borrowers.

The Director of Fraud Prevention is a critical leadership role responsible for building and executing Yendo’s comprehensive fraud prevention and detection strategy. As the sole fraud strategist, you will own the end‑to‑end fraud program—from developing risk frameworks and implementing detection systems to partnering with cross‑functional teams to protect our customers and business from evolving fraud threats. This is a high‑impact, high‑visibility role for someone who thrives on solving complex problems in a fast‑paced fintech environment.

• Design, implement, and continuously improve fraud policies, risk appetite, controls, and the overall fraud operating model across the entire customer lifecycle.
• Evaluate, select, implement, and optimize fraud platforms (identity, device, behavioral analytics, transaction monitoring) and ensure they are properly configured and effective.
• Create and refine monitoring rules, risk scores, and anomaly detection logic; use data analytics and ML‑driven insights to detect patterns and drive accuracy.
• Own root‑cause analyses, response playbooks, remediation plans, cross‑team communication, and post‑mortem improvements for fraud events.
• Track fraud losses, false positives, customer impact, remediation speed, system performance, and overall program health; report insights to senior leadership.
• Work with Product, Engineering, Operations, Compliance, and Finance to integrate controls into new features, product launches, processes, customer experience flows, and forecasting.
• Manage relationships with fraud vendors, card networks, processors, consortiums, and law enforcement; negotiate contracts and SLAs; ensure vendor performance.
• Serve as the company’s fraud subject‑matter expert; deliver training, build awareness, and support change management across all teams.
• Perform hands‑on fraud work, tuning systems, analyzing trends, and supporting casework until additional team capacity is built.

• 8+ years of experience in fraud prevention, detection, and risk management in financial services, fintech, or credit card operations.
• Deep expertise in credit card fraud types including account takeover (ATO), first‑party fraud, synthetic identity fraud, transaction fraud, and bust‑out schemes.
• Proven track record of developing and implementing fraud strategies that significantly reduced fraud losses while minimizing customer friction.
• Strong understanding of payment processing, card networks (Mastercard), and transaction monitoring systems.
• Experience evaluating, implementing, and managing fraud detection platforms and vendor relationships.
• Proficiency with data analysis tools and ability to translate data into actionable insights.
• Demonstrated ability to work cross‑functionally and influence stakeholders at all levels.
• Strong project management skills with ability to drive initiatives from strategy through implementation.

• 🤝 You can make a real impact on the lives of our customers.
• 💳 100 million Americans lack access to sustainable credit and are forced to use predatory loans. Think 500%+ APR alternative financing options such as Auto Title, Payday, Pawn, and Personal Loans. Each year almost 25% of adults are excluded from the mainstream credit system, severely inhibiting their chances of accessing affordable borrowing, getting a mortgage, or even an auto loan.
• 👨‍💼 Our executive team previously built a business that scaled to $100 M ARR and has extensive experience in…