Sr. Treasury Implementation Specialist

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Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to
* The Dallas Morning News*’ Dallas-Fort Worth metroplex Top Workplaces 2023 and Go Banking Rate ’s 2023 list of Best Regional Banks. For more information about joining our team, please visit us at .
** KEY RESPONSIBILITIES
**** Strategic Sales Extension & Client Partnership
*** Serve as primary client-facing implementation leader during onboarding; position as trusted advisor and extension of Sales team
* Build deep understanding of client treasury needs, operational structure, pain points, and strategic priorities through discovery conversations
* Identify expansion opportunities during implementation—gaps in fraud controls, liquidity management, reporting, or payment channels—and brief Sales team on high-probability upsell/cross-sell scenarios
* Maintain strong relationships post-go-live to drive adoption, satisfaction, and future revenue conversations
** Client Onboarding & Implementation Excellence
*** Lead full lifecycle of Treasury Management implementations for new and existing clients with exceptional project discipline and client communication
* Conduct comprehensive discovery sessions to assess requirements including banking structure, file formats, payment channels, fraud controls, authorization models, and reporting needs
* Configure and deploy TM products:  + ACH Origination & Wire Transfer Services  + Remote Deposit Capture (RDC) & Lockbox Services  + Positive Pay & Payee Match  + Digital Banking / Online Portals  + Information & Balance Reporting  + Sweeps & Liquidity Solutions  + Embedded Banking  + Instant Payments  + Consolidated Payments
* Deliver client-specific training on digital platforms, file transmission, entitlements, controls, and operational best practices
** Opportunity Identification & Revenue Acceleration
*** Actively identify treasury pain points, operational inefficiencies, and service gaps during implementation conversations and testing phases
* Recognize cross-sell opportunities (fraud tools, liquidity solutions, receivables products, API connectivity) and communicate recommendations to Sales team
* Support Sales in positioning complementary solutions during client expansion conversations
* Document and escalate high-value expansion opportunities for Sales follow-up
** Project Coordination & Delivery
*** Manage multiple complex implementations concurrently with clear timelines, milestones, and proactive client communication
* Coordinate seamlessly with internal teams (Operations, Technology, Product, Risk, Sales) to ensure accurate and timely setup
* Surface implementation risks, dependencies, and issues early; drive resolution and escalation paths as needed
* Track progress and maintain audit-ready documentation in CRM and implementation workflow tools
* Create and manage detailed project plans with timelines, milestones, resource allocation, and success criteria; track progress and communicate status to stakeholders
** Technical Setup & Testing
*** Configure client profiles, user permissions, payment templates, reporting modules, and service parameters within TM systems
* Support file transmission testing (ACH, BAI, wire templates, API, SFTP transmissions)
* Validate mapping, formatting, file structure, and exception resolution with precision
* Ensure all controls adherence, including KYC, fraud thresholds, and dual-control standards
** Risk, Compliance & Quality Controls
*** Ensure implementations comply with internal controls, KYC/BSA requirements, OFAC screening, and fraud-prevention standards
* Maintain accurate implementation documentation and audit-ready records
* Support risk reviews for high-risk products, large-value clients, and file-based connectivity
* Protect client relationships through error prevention, rigorous validation, and proactive issue resolution
** CORE COMPETENCIES**
* ** Sales Mindset** – Understands revenue drivers; actively identifies and communicates expansion opportunities to Sales team
* ** Client Obsession** – Delivers white-glove experience; builds…