Finance Support Specialist

Job Summary

The Finance Support Specialist I, Posting & Procurement (P&P), is an entry‑level to early‑career role focused primarily on high‑volume, routine transactional work within the Posting & Procurement function. The role is responsible for accurate and timely posting of charges, ordering of parts and services, and support of standard audit and documentation requirements, all within established service level agreements (SLAs).

This role executes clearly defined processes with direct supervision and limited exception handling. The Specialist I plays a critical role in supporting Manheim auction operations and the broader procure‑to‑pay (P2P) and revenue cycle by ensuring transaction accuracy, minimizing revenue leakage, and maintaining compliance with standard operating procedures. Key stakeholders include Auction teams, Enterprise Finance & Accounting, Business Operations, and external suppliers.

While this is a hybrid role, team members are expected to be able to work from designated Cox/Manheim locations when requested due to business needs, including operational events, auction support, and "Moments That Matter" engagement activities.

Approved hybrid Manheim locations:
Dallas, TX;
Riverside, CA;
Anaheim, CA.

P&P provides nationwide support aligned to auction work schedules and business cycles. Team members may be required to adjust schedules to meet business needs, including occasional weekend, holiday, and extended‑hours coverage as communicated by leadership.

Team members are expected to follow P&P scheduling, time‑off, and coverage guidelines and related company policies to ensure consistent nationwide support.

• Execute high-volume transactional posting of charges and orders for parts and services in accordance with established procedures.
• Ensure transactions are processed accurately, completely, and within defined SLAs.
• Validate documentation completeness to support posting and audit requirements.
• Respond to routine audit requests, corrections, and standard adjustments.
• Maintain high accuracy to reduce rework and revenue leakage.

• Follow documented SOPs, job aids, and work instructions.
• Escalate exceptions and system issues per guidelines.
• Support basic data gathering and verification.
• Meet productivity and quality expectations tied to volume and accuracy.
• Demonstrate a commitment to outstanding customer service to Cox Automotive business operations.
• Assist with special assignments/projects as assigned.

• Support revenue posting workflows; research, validate, and resolve routine posting exceptions to minimize revenue leakage and rework.
• Coordinate with internal stakeholders to resolve recurring issues and improve accuracy and timeliness of postings.

• High School Diploma/GED.
• Generally, less than 2 years of experience.
• Experience working in a team environment.
• Demonstrated experience working in a fast‑paced environment under tight deadlines.
• Demonstrated experience partnering with both internal and external customers.
• Demonstrated communication capabilities with key stakeholders.
• Excellent oral and written communication required.
• Ability to work a flexible schedule.
• Ability to support business-driven schedules, including occasional weekend/holiday coverage and extended hours as required by auction cycles and client needs.
• Ability to work onsite at Cox/Manheim locations when requested for business needs, including operational events and Moments That Matter activities.
• Effective organizational skills.
• Strong interpersonal and customer service skills.
• Strong organizational and analytical skills.
• High degree of accuracy and attention to detail.
• Strong computer skills and proficiency with Outlook, Excel, Word and PowerPoint.
• Proven ability to work with all levels in the organization.

• Knowledge of AS400 system.
• Strong knowledge of Oracle Financials.

P&P is transforming to a national, pillar-based approach to standardize processes, improve consistency across…